Terms & conditions PDF Print E-mail
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Thursday, 15 December 2011 12:34

English Guru Training Pvt. Ltd. wants each visitor to the website to have a safe,
pleasurable visit, so we have established the following terms and conditions
This helps in knowing what to expect from each other(we and you). By using
the website you agree to be bound by the terms set forth herein. We may make
changes to the website, these Terms & Conditions, or the policies and conditions
that govern the use of the website at any time. We encourage you to review the
website and these terms periodically for any updates or changes. Your continued
access or use of the website shall be deemed your acceptance of these changes and
the reasonableness of these standards for notice of changes.

All material contained herein are Copyright © English Guru Training Pvt.Ltd
(hereafter referred to as ‘The Company). All rights reserved. You may print a
reasonable number of copies of each Web page that do not require the entry of an
account number and / or password to access. Such copies may be printed solely
for noncommercial personal use and as long as you retain all copyright and other
proprietary notices contained on such pages. You may not reproduce, distribute,
modify, transmit, reuse, repost or use any material contained herein for public or
commercial purposes without our written permission.

Services and Solicitations
The Company attempts to keep the information contained herein as
comprehensive and factual as possible. However, despite these efforts, the posted
information may contain errors or omissions, for which the company assumes no
liability. We reserve the right to make changes without notice and at any time in
products, services, terms of service, specifications, and availability.

The Company holds a series of opinions, assertions and propositions of
professionals and experts (The content of the website do not promise total accuracy
or exactitude) the dependability on the same should be at users own discretion /

Complete Disclaimer

The Company provides as-is with no representations or Warranties of any kind,
either expressed or implied, Including, but not limited to, implied warranties of
Merchantability, fitness for a particular purpose, and Non-infringement. You
assume total responsibility and Risk for your use of product and related services.

The Company is not liable for any direct, indirect, incidental, Consequential,
special, exemplary, punitive, or other Damages arising out of or relating in any
way to the company related services and / or material contained within . Your sole
remedy for dissatisfaction with the company product /or Related services is to stop
using products and/or those Services.

The Company shall not be liable for any damage to your computer equipment or
other property resulting from your access to, use of, or browsing in products, or
downloading material, images, data, text, video, or audio files, regardless of the

Link Disclaimer

Some links on the site(www.myenglishguru.com) lead to sites posted by
independent site owners. The Company does not review independent sites
or control their content, and merely provides these links to visitors for their
convenience. These links are not an endorsement of products, services, or
information provided by other sites. Further, the inclusion of links to other sites
does not imply that the other sites have given permission for inclusion of these
links, or that there is any relationship between the company and the linked sites.

The company is an independent operating company and references to other
companies, do not imply any partnership, joint venture, or other legal connection
where the company(English Guru Training Pvt. Ltd.) would be responsible for the
actions of that company or vice-versa.

Shipping Policy

1. Once we receive the final payment, orders are dispatched within 3 days.
Thereafter it takes 4-5 days more to reach you. In case of orders of remote areas,
they may take longer to deliver.

2. The aforementioned shipping durations are approximate and we request the
customer to contact us for exact timings. We are not liable for any delays by the
courier company and will not be able to refund, return, exchange or replace items
for such delays.

3. The courier company will make two delivery attempts failing which it will
take applicable action. The shipping company may also send the parcel back
to us (In India) or shipper's local office, hence "customer needs to pay us/shipping
company", if they need the parcel re-shipped. The reason for such payment is, the
shipment has to go through whole process again and it attracts charges for the new
shipment. No cancellation of order or refund claims would be entertained in such
cases. It may also charge a penalty for incorrect shipping address given by
customer. All such charges will have to be borne by the customer. No refunds/
returns would be issued in such cases.

4. An email with shipment details is sent out to the customer once the item is
handed over to the courier company. Using these, the customer may track the
shipment through the courier company's website.

5. Applicable duties and taxes, and service charges if charged, will have to be
borne by the customer. International customers are supposed to pay for any import /
custom duties or any other taxes applicable in their respective countries.

Payment Policy

1. We provide secure online payment options through Paypal
(www.paypal.com) . Customers can pay using credit card, debit card, online
banking, etc.
Direct deposit to HDFC BAnk LImited ACCOUNT NO. 09222000001445,
Account holder Name 'ENGLISH GURU TRAINING PVT LTD' can also be

2. Cheques / Demand Drafts (drawn on Indian banks only) are to be drawn in
favour of 'ENGLISH GURU TRAINING PVT LTD' payable at New Delhi.

3. You agree, understand and confirm that the credit card details provided by
you for availing of services on the website will be correct and accurate
and you shall not use the credit card which does not lawfully belong to you i.e. in a
credit card transaction, you must use your own credit card. You further
agree and undertake to provide the correct and valid credit card details. Further the
said information will not be utilized and shared by us with any third
parties unless required by law, regulation or court order. 'ENGLISH GURU
TRAINING PVT LTD' will not be liable for any credit card fraud. The liability for
use of credit card fraudulently will solely be incurred by you and the onus to 'prove
otherwise' shall exclusively rest upon you.

4. ENGLISH GURU TRAINING PVT LTD reserves the right to recover the
cost of goods, collection charges and lawyers fees from persons using the website
fraudulently. We reserve the right to initiate legal proceedings against such persons
for fraudulent use of the website and any other unlawful acts or omissions in
breach of these terms and conditions.

Return / Refund / Cancellation Policy

Products, once sold, cannot be returned, exchanged or refunded unless:
a) Wrong product is delivered by mistake
b) Product has any manufacturing/ defect
In such cases, the products must be returned unused and in original packaging to be
eligible for refund or replacement. Used or altered products will not be
refunded or replaced under any circumstances. Cost of shipping back the products
to our place, has to be paid by the customer and 'English Guru Training
Company' is under no condition liable for this cost. The shipping cost would also
not be refunded, in any case.

2.If the ordered item is out of stock, customer has the option to get a refund or
choose another product by paying the difference. None of the orders
can be cancelled after 24 hrs, of placing the order.

3.Any discrepancy should be reported by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
within 48 hrs of receipt of order. But, the final decision would be with
'English Guru Training Company'. There would be no refunds and no returns
would be accepted, after 48 hrs.

Product Policy

1. We endeavor to describe the products as accurately as possible. However,
there may be variations in colors and print due to photographic effects.

2. All items offered are subject to availability at the time of placing the order.

3. Any claim relating to the website, the services provided through the website
or the internal laws of Indian Jurisdiction shall govern the content,
without reference to its choice of law provisions. You hereby irrevocably consent
to the exclusive jurisdiction and venue of courts in New Delhi, India.


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